Heavy Duty Cable
Lock

Qty: 100

Price: $382

 
ANSI Signs - Cau-
tion Heading

Qty: 1

Price: $20

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FAQs

Q. How can I place an order?

A. Ordering with Carlton Industries is quick and easy; choose from the following 5 methods:
1.    Online shop 24 hours a day, 365 days a year at www.CarltonUSA.com
2.    Email us at sales@carltonusa.com
3.    Phone us Monday – Friday, 8:00 am – 5:00 pm CST at
           1-800-231-5934 or 1-979-242-5055
4.    Fax your order 24 hours a day, 365 days a year at 1-979-242-5058
5.    Mail your order to Carlton Industries, L.P., P.O. Box 280, La Grange, Texas 78945

Q. Can I get a material sample?

A. Yes! FREE samples of product materials are available. Please call our sales department at 1-800-231-5988.

Q. Can you make a product to my custom specifications?

A. Absolutely! If you don’t see exactly the product you need, we’ll make it for you. Simply tell us what you’d like and our in-house graphics team will design your product then send you a proof. Once approved, our experienced team will fabricate your custom product right here, in our Texas plant. Due to variances of manufacturing, we may ship and bill you plus or minus 10% of your order. If you need to change or cancel your custom order, please call us immediately. Custom orders will only be billed for the amount of work completed.

Q. What if I need an item not shown in your current catalog? Or a larger quantity than advertised?

A. We can quote on many other products not shown in our catalogs. Call or email us for a fast quote for other items or larger quantities of items shown.

Q. Are all prices final?

A. We strive to provide the most competitive pricing, and we make every effort to maintain that pricing, but due to unforeseen conditions, prices are subject to change. Pricing does not include freight and sales tax (where applicable). All payments must be made in US dollars.

Q. How will my order ship?

A. Our standard ship method is Federal Express Ground on orders up to 100 pounds. We can also ship via Parcel Post, UPS or Motor Freight. If you need your order to ship by airfreight, please let us know when placing your order. Shipping will be prepaid and added to your invoice or credit card payment.

Q. How fast will it arrive?

A. Thousands of items are in stock and are shipped directly from our plant in La Grange, Texas the same day you place the order. Occasionally some items are drop-shipped from our vendors’ factories if this is more economical to you, our customers. Our sales team will give you an approximate arrival date when you place your order. Promised shipping dates are approximate and it is understood that orders cannot be cancelled or delivery of goods refused by purchaser due to delays on seller’s part resulting from conditions or forces beyond seller’s control.

Q. What are your payment terms?

A. We accept American Express, MasterCard, Visa, Discover and IMPAC cards. We also sell via open account with terms of net 30 days to customers who have established accounts with us. Opening an account with us is easy! Call our sales department at 1-800-231-5988 for details.

Q. Is there a minimum order?

A. Our minimum billing amount is $35.00. We ask for prepayment of any orders below minimum, such orders are subject to a $5.00 handling charge, plus shipping.

Q. Do you offer a warranty?

A. We promise you, our customer, that you will receive high quality items free from material or workmanship defects and personalized as you requested, or we will replace the product or credit your account. However, Carlton makes no representation or warranty of any kind, expressed or implied, as to the suitability or fitness for a particular purpose of any other matter with respect to the goods ordered.

Q. How do I return goods?

A. Please help us process your return quickly by calling our customer service department at 1-800-231-5988 within 60 days of receiving your order for a Return Authorization Number. After we receive your return, an exchange, credit or refund will be issued to you. On certain items and quantities, a restocking fee of no more than 20% will be accessed.